Uploading pictures

[Johnginger]

Can anyone shed some light in why I can't upload pictures? Says wrong file type when I try to. All pictures taken on mobile if that makes a difference.

Thanks in advance

[Calvin.Hues]

HI there buddy, Might be a format issue or even a size issue. if it is over 1MB it will fail.

I will pop you a private to try help

[Kylar]

ordinary JPG files should work fine, definitely try to resize them smaller (say, under fullHD size — 1920x1080 — sounds reasonable), most sensible phone gallery apps can do that

[scotsguy27]

I have an iPhone 7 and if I want to upload a picture I have to screenshot the picture as the site doesn't like the "live" photos for some reason but allows me to upload the screenshot of the picture.

[Johnginger]

How long does it normally take to get them approved? 4 images sitting in members members saying picture not approved.

[stephen.reilly79]

How long does it normally take to get them approved? 4 images sitting in members members saying picture not approved.

Gallery images have to be manually approved, so it just depends on when the mods happen to pass through. Could be a few hours, could be a few days.

[Kylar]

As Stephen said   And we don't get any alerts about them so if we forget to look in there it might take longer.

[Johnginger]

No worries. Just thought there might have been something wrong with the size of the pictures again.

[soundsgreat87]

I have an iPhone 7 and if I want to upload a picture I have to screenshot the picture as the site doesn't like the "live" photos for some reason but allows me to upload the screenshot of the picture.

By "live" do you mean the ones with motion? Cause those are definitely not a supported file type.

[scotsguy27]

Yeah, the ones with motion

[Kylar]

Yeah, the ones with motion

Those are videos and there's no support (or storage space) for that.