Pulled back — living with a bare head

General Category => General Discussion => Topic started by: Johnginger on 2020-04-15 18:50:24

Title: Uploading pictures
Post by: Johnginger on 2020-04-15 18:50:24
Can anyone shed some light in why I can't upload pictures? Says wrong file type when I try to. All pictures taken on mobile if that makes a difference.

Thanks in advance
Title: Re: Uploading pictures
Post by: Calvin.Hues on 2020-04-15 18:52:49
HI there buddy, Might be a format issue or even a size issue. if it is over 1MB it will fail.

I will pop you a private to try help
Title: Re: Uploading pictures
Post by: Kylar on 2020-04-15 19:14:37
ordinary JPG files should work fine, definitely try to resize them smaller (say, under fullHD size — 1920x1080 — sounds reasonable), most sensible phone gallery apps can do that
Title: Re: Uploading pictures
Post by: scotsguy27 on 2020-04-16 14:19:50
I have an iPhone 7 and if I want to upload a picture I have to screenshot the picture as the site doesn't like the "live" photos for some reason but allows me to upload the screenshot of the picture.
Title: Re: Uploading pictures
Post by: Johnginger on 2020-04-16 16:18:36
How long does it normally take to get them approved? 4 images sitting in members members saying picture not approved.
Title: Re: Uploading pictures
Post by: stephen.reilly79 on 2020-04-16 16:28:32
Quote from: Johnginger on 2020-04-16 16:18:36
How long does it normally take to get them approved? 4 images sitting in members members saying picture not approved.

Gallery images have to be manually approved, so it just depends on when the mods happen to pass through. Could be a few hours, could be a few days.
Title: Re: Uploading pictures
Post by: Kylar on 2020-04-16 19:00:36
As Stephen said :D  And we don't get any alerts about them so if we forget to look in there it might take longer.
Title: Re: Uploading pictures
Post by: Johnginger on 2020-04-16 20:04:08
No worries. Just thought there might have been something wrong with the size of the pictures again.
Title: Re: Uploading pictures
Post by: soundsgreat87 on 2020-04-17 00:26:27
Quote from: scotsguy27 on 2020-04-16 14:19:50
I have an iPhone 7 and if I want to upload a picture I have to screenshot the picture as the site doesn't like the "live" photos for some reason but allows me to upload the screenshot of the picture.

By "live" do you mean the ones with motion? Cause those are definitely not a supported file type.
Title: Re: Uploading pictures
Post by: scotsguy27 on 2020-04-17 13:31:08
Yeah, the ones with motion
Title: Re: Uploading pictures
Post by: Kylar on 2020-04-17 13:50:03
Quote from: scotsguy27 on 2020-04-17 13:31:08
Yeah, the ones with motion

Those are videos and there's no support (or storage space) for that.